Prepare for your review
Understand which fidelity framework applies to your service and what you will need to prepare. Use the guidance and self-assessment resources below to help you get ready.
Connect to Work
Fidelity Assurance in Connect to Work
Discover how fidelity assurance underpins the quality and consistency of Connect to Work services across England and Wales. Explore how IPS and SEQF standards support continuous improvement, inclusive employment and meaningful outcomes for people facing barriers to work.
Connect to Work programme
Fidelity in practice
How fidelity assurance supports Connect to Work
Quality assurance is central to the success of Connect to Work. To ensure services are delivered consistently and to the highest standards, the programme will be underpinned by the IPS Fidelity Scale and BASE’s Supported Employment Quality Framework (SEQF).
- Sets clear standards for high-quality, consistent delivery across Connect to Work services.
- Helps services understand what’s working well and where they can improve.
- Turns learning into action, supporting continuous improvement in practice.
BASE/Inclusive Trading are working in collaboration with Social Finance, supporting the Department for Work and Pensions (DWP) in the delivery of the Connect to Work Programme.
How fidelity assurance works in Connect to Work
Two frameworks for Connect to Work. Connect to Work uses the IPS Fidelity Scale and BASE’s Supported Employment Quality Framework (SEQF) to set clear standards for quality. Social Finance and BASE worked with services, experts by experience and other key stakeholders to adapt the language for Connect to Work.
The wording has changed to reflect the programme, but the standards themselves remain unchanged.
From review to improvement. A fidelity review helps services understand their strengths and where there are opportunities to improve. Through Communities of Practice, services can reflect on their findings, learn from each other, and explore solutions.
This learning then informs tailored SMART action plans, helping services turn review findings into practical improvements in delivery.
Fidelity in practice
What happens next if you deliver Connect to Work
If you’re delivering Connect to Work, fidelity assurance is an ongoing process of reviewing your practice, learning from the findings and taking action to improve. Here’s what that looks like in practice.
Documents, guidance and next steps
Resources to help you get started
Find the guidance, tools and training you need to prepare for fidelity assurance and strengthen your Connect to Work delivery.
Training and next steps
Support managers and delivery teams to embed quality in Connect to Work.
Inclusive Trading delivers training on the Supported Employment Quality Framework that is suitable for managers of Connect to Work services. Ask about Connect to Work training and continue with the linked programme guidance.
- Latest courses
- Connect to Work guidance
- Get Britain Working Strategy