Topics:
providers,
Ofsted,
DWP and
supply chain contracting
Type:
Report and
Best practice
Please note that this review took place before inspection of DWP contracts ended in August 2010.
This small-scale review outlines the practice of some successful Department for Work and Pensions prime contractors in managing their subcontractors. Inspectors visited 10 prime contractors where leadership and management had been judged good at the last inspection and performance was improving. The review identifies the key characteristics of successful practice and includes guidance questions that providers might use as a prompt for evaluation and to improve the quality of their work.