Education & training, DWP and Supply chain contracting
Report and Best practice
Please note that this review took place before inspection of DWP contracts ended in August 2010.
This small-scale review outlines the practice of some successful Department for Work and Pensions prime contractors in managing their subcontractors. Inspectors visited 10 prime contractors where leadership and management had been judged good at the last inspection and performance was improving. The review identifies the key characteristics of successful practice and includes guidance questions that providers might use as a prompt for evaluation and to improve the quality of their work.
David Freud, in his report; Reducing dependency, increasing opportunity, described how DWP could harness the innovation and expertise of the private and voluntary sectors. The Commissioning Strategy picks up that challenge and provides a comprehensive and compelling vision of radical change in the way DWP will work with providers.
Reducing dependency, increasing opportunity: options for the future of welfare to work
This review was commissioned by the Secretary of State for Work and Pensions in December 2006. Its terms of reference were;
“To review progress on the Welfare to Work programme since 1997, taking account of evidence from the UK and international experience, and make policy recommendations on how the Government can build on its success in using policies such as the New Deal to continue to reduce inactivity and inwork poverty, and meet the Government’s 80% employment aspiration.”
This report presents process study findings from the evaluation of the Flexible New Deal (FND), introduced in 28 Jobcentre Plus districts in England, Scotland and Wales in October 2009 as part of the Labour government’s employment reforms.
DWP, Work Capability Assessment and Employment Support Allowance (ESA)
Research and Report
This study was designed to provide a detailed understanding, from a customer and staff perspective, of the Work Capability Assessment (WCA), which is used to assess entitlement to Employment and Support Allowance (ESA), and Work-Focused Health-Related Assessment (WFHRA).
This report presents findings from qualitative research to explore customer and staff experiences of the trial process for reassessing customers in receipt of Incapacity Benefit (IB), Income Support (IS) paid on the grounds of disability and Severe Disablement Allowance, for the Employment and Support Allowance (ESA). This process was trialled in two areas (Aberdeen and Burnley) from October 2010 in advance of national reassessment in 2011.
This report presents the findings of a follow-up telephone survey with 1,842 people who took part in an earlier, baseline face-to-face survey of people claiming Employment and Support Allowance (ESA)1 who had consented to be re-contacted. It was carried out by Ipsos MORI between July and September 2010.
This follow-up survey aimed to explore the progress over time of ESA claimants since the baseline survey – in particular their ongoing experiences of claiming ESA, any changes in their personal and household circumstances, and the subsequent activities of those whose ESA claim ended.