A study by Manchester Business School's Institute for Innovation Research has concluded that the Work Programme appears to be inadequate as a framework for service innovation. It concludes that "a better strategic alignment between government’s welfare reform strategy and locality commissioning could stimulate innovative services for all claimants in spite of austerity".
This is a case study of the UK government’s Work Programme procurement process between 2011 and 2012 and is part of a larger Manchester Institute for Innovation Research Project on Public Procurement and Innovation.
The head of the mental health charity, Mind, has left the Harrington Scrutiny Panel which advises DWP on implementing changes to the Work Capability Assessment, describing them as "deeply flawed". Chief executive, Paul Farmer, says he quit because ministers refused to listen to his criticism of the current fitness-to-work test.
DWP has published Professor Harrington's second review of the work capability assessment process. Chris Grayling has pledged to accept Professor Harrington’s recommendations and to further consult on how best to support people with cancer.
The Department for Work and Pensions has published research which explores the recruitment practices of employers in Small and Medium Enterprises (SMEs), in particular how these relate to disabled people.
Education & training, DWP and Supply chain contracting
Report and Best practice
Please note that this review took place before inspection of DWP contracts ended in August 2010.
This small-scale review outlines the practice of some successful Department for Work and Pensions prime contractors in managing their subcontractors. Inspectors visited 10 prime contractors where leadership and management had been judged good at the last inspection and performance was improving. The review identifies the key characteristics of successful practice and includes guidance questions that providers might use as a prompt for evaluation and to improve the quality of their work.