Employment and Support Allowance: Early implementation experiences of customers and staff
Publisher:
DWP
Year of publication:
2010
Topics:
DWP, Welfare benefits, research and Employment & Support Allowance
Type:
Research and Report This report represents the first stage of the evaluation of Employment and Support Allowance (ESA). It presents the findings from an early implementation study and is based on fieldwork carried out in May and July 2009 in four Jobcentre Plus districts across Great Britain.
